Welcome to the Creatiosoft privacy policy page. At Creatiosoft (“Company”, “we”, “us”, or “our”), we value your privacy and are dedicated to safeguarding your personal information. This policy outlines how we collect, use, and protect your data.
When you visit our website, https://creatiosoft.com, and avail yourself of our services, you trust us with your personal information collected through the website and/or other related services, sales, marketing, or events (we will refer to them collectively as “Services” in this privacy policy).
For any inquiries related to this privacy policy or your data, please contact us by writing to sales@creatiosoft.com, calling at +49-15222383606, or by post at:
INDIA: Creatiosoft, Suite 202, H-157, Sector 63, Noida, 201301, India
USA: Creatiosoft, 903 E El Camino Real Suite # 6, Mountain View, California 94040, USA
EUROPE: Creatiosoft, Simmelstraße 23, 13409 Berlin, Germany, Europe
We process your data for legitimate business interests, to fulfill contractual obligations, to comply with legal requirements, and/or with your consent. The legal basis for data processing is clearly stated in relevant sections of this policy.
Please read the privacy policy carefully; it will help you make informed decisions about sharing your personal information with us.
1. What type of information do we gather?
We collect personal information provided by users to us — name, address, contact information, passwords, security data, payment information, information from other sources (including publicly available personal information, credentials, IP address, browser and device characteristics, and online identifiers).
We collect personal information provided voluntarily by individuals when they enquire or express interest in collecting information about us or our products and services.
The personal information we collect can include:
1.1 Publicly Available Personal Information
We collect information like names, email addresses, phone numbers, social media profiles, etc.
1.2 Personal Information Provided by User
This includes any data shared while using our Services.
1.3 Credentials
We collect passwords, password hints, and similar security information used for authentication and account access.
1.4 Automatically Collected Information
We automatically collect specific information when users visit, use, or navigate the Services, including IP addresses and browser characteristics.
1.5 Online Identifiers
We collect identifiers like IP addresses, cookie identifiers, and other analytics-related data.
1.6 Information from Other Sources
We may obtain information about you from public databases or marketing partners.
2. In what ways do we utilize user information?
We process user information for purposes based on legitimate business interests, the fulfillment of our contract, compliance with our legal obligations, and/or consent.
We use personal information collected via our Services for various business purposes:
2.1 To send marketing and promotional communications.
2.2 To send administrative information.
2.3 To fulfill and manage orders.
2.4 To post testimonials with your consent.
2.5 To deliver targeted advertising.
2.6 To administer prize draws and competitions.
2.7 To request feedback.
2.8 To protect our Services.
2.9 To respond to legal requests and prevent harm.
2.10 For other business purposes such as data analysis and service improvement.
3. Will the collected information be disclosed to any third parties?
We share collected information only with user consent, to comply with laws, to provide services, to protect user rights, or to fulfill business obligations.
We may share personal information:
3.1 With consent.
3.2 To comply with legal obligations.
3.3 For business transfers (mergers or acquisitions).
3.4 With third-party service providers.
4. Do we employ cookies or similar tracking technologies?
We may use cookies and similar technologies to access or store information.
5. What is our take on external websites?
We are not responsible for the safety of any information users share with third-party providers. The Services may contain links to third-party websites.
6. How long do we retain information?
We store user information usually for no more than 2 years unless a longer storage period is required by the law.
7. What measures do we take to protect user information?
We aim to protect user information through a system of organizational and technical security measures. However, please note, 100% information security cannot be guaranteed on the internet.
8. Do we collect information from minors?
We do not intentionally collect data from or market to individuals under 18 years of age. Any data solicited from minors, however accidentally, is deleted from our system.
9. Privacy rights of our users
Users in certain regions have the right to access and control their personal information. Individuals may have the right to request access, rectification, or erasure of stored information in such circumstances.
10. What should you know about data breaches?
In case of an unforeseeable data breach from our end, we will notify users when we believe they are likely to be at risk of harm.
11. How do we handle Do-Not-Track requests?
We do not currently respond to Do-Not-Track signals from browsers.
12. Is this policy updated?
Yes, we actively keep updating this policy to comply with relevant rules and regulations, as stated by law.
13. How can users contact us regarding this policy?
If you have questions or concerns regarding the content provided in this policy, feel free to contact us by writing to us at sales@creatiosoft.com.
