Just when the pandemic seems to be ending, we all witnessed a revolutionary culture in the working culture of the world. Countries like Belgium, Scotland, Spain, Japan, Iceland, New Zealand, and Ireland announced the 4 days of work and the UAE chose a 4 and a half days working culture. Just when everything seemed new normal then we witnessed the Great Resignation. All of these work culture issues have made a severe impact on businesses. Especially startups or low-value businesses where they employed a huge number of employees to improve the workforce. But what they ended up with is the workforce with the least skills. This made their business suffer more.  As a result, one of the main reasons for such failures was the low-quality Software testing service or QA engineering during the software development phase.

When we did the root cause analysis to find the reasons for software startup failures. To create high-quality software is to implement effective QA management that provides tools and methodologies for building bug-free products. Software quality management is an umbrella term covering three core aspects: quality assurance, quality control, and testing.

This guide contains the ways to improve the quality of your software as well as processes to stabilize your enterprise ecosystem.

Ways To Improve Software Testing

Different Ways To Improve Software Testing Services

There are several ways to improve the software testing process. Here, with the help of our software testing experts, we are sharing some great steps to improve the software testing services,

1. Plan the Software Testing and QA Processes

You need to effectively plan all test processes with good documentation, A document is treated as the tool to establish the communication within the software team. Thus, to incorporate effective planning, we must have quality test plans for a project. Let’s take a  So, effective planning entails creation of quality and test plans for a project. Let’s take a look at the main types of documentation to define the QA process.

Test Policy

A test policy is the most high-level document for any organization. It simply defines the test principles of a company that is created at the organizational level. This document defines the test principles of the company with the company’s main test objectives. It explains the process to conduct the testing and how the company will measure the effectiveness and success of the entire testing phase.

Though there is no standard approach to creating the test policy, It basically contains the following information.

  • Defining what testing means for the company,
  • Test objectives of the organization,
  • General standards and criteria to test the software in projects,
  • The definition of testing terms to clarify their usage in other documents,
  • List of tools to support the testing process,
  • Methods and metrics to evaluate the efficiency of testing, and
  • Ways to improve the testing processes.

Quality Management Plan

Software testers rely on these documents as it defines the acceptance level of the project’s quality. It explains the following details as well.

  • The process to decide how the project will achieve this level.
  • Schedule all the tasks ensuring to meet your customer’s needs and expectations.
  • Supports project managers and organizes the process by defining roles, responsibilities, and quality standards to be achieved

 Key components of the quality management plan:

  • Quality objectives
  • Key project deliverables and processes to be reviewed for satisfactory quality level
  • Quality standards
  • Activities to control and manage the quality assurance
  • Roles and Responsibilities of QA experts
  • Quality tools
  • Plan for reporting quality control and assurance problems

Test Strategy

This document is a specific document at the product level. It is prepared from the Business Requirements Specification document. Generally, a project manager or a business analyst creates a test strategy document to define Software Testing Resource approaches in order to achieve testing objectives. A test strategy is prepared to keep the project’s business requirements in mind. Thus, it involves the responsibility of a project manager majorly.

The Key Components of a test strategy document are:

  • The scope of testing
  • Test objectives
  • Budget limitations
  • Communication and status reporting
  • Industry standards
  • Testing measurement and metrics
  • Defect reporting and tracking
  • Configuration management
  • Deadlines
  • Test execution schedule
  • Risk identification

For small or short-term projects, the test strategy becomes part of a test plan. However, for a larger project manager creates a static document to define the test strategy, and a test plan can be created later,

A good test strategy document must answer the following questions:

  • What is the product?
  • What part(s) of it should be tested?
  • How should they be tested?
  • When should testing begin?
  • What are the start/end criteria?

Test Plan

A test plan is a detailed document that describes what, who, when, and how to test. It explains the testing scope and activities. The test plan must include the objectives of the tests to be run and manage the risks. The QA lead or manager is responsible for writing the test plan document.

A good test plan should include the following details

  • Schedule all necessary testing activities to manage the testing time for your testing team.
  • Must define the roles of every team member so that everyone is clear about what is required.
  • There’s no universal way or format to create a test plan. It majorly depends upon the processes, standards, and test management tools implemented in the company.

According to the IEEE standard 829, the key information a test plan document should contain is as follows:

  • Test plan identifier
  • Introduction
  • References (list of related documents)
  • Test items (the product and its versions)
  • Software risk issues
  • Features to be tested
  • Features not to be tested
  • Approach (Strategy)
  • Item pass or fail criteria
  • Suspension criteria
  • Deliverables (test plan document, test cases, tools, error logs, problem reports, etc.)
  • Test environment (hardware, software, tools)
  • Schedule
  • Staffing and training needs
  • Responsibilities
  • Risks
  • Approvals

How to make a test plan more effective?

As discussed earlier, the test plan briefs the entire process of software testing. Thus, we need to consider the following points to make the test plan more effective.

  • Make your test plan brief.
  • Be specific.
  • Update a test plan regularly.
  • Share a test plan with your stakeholders.

Test Cases

According to the ISTQB (International Software Testing Qualifications Board) “A test case is a set of input values, with execution preconditions, expected results, and execution postconditions, developed for a particular objective or test condition, such as to exercise a particular program path or to verify compliance with a specific requirement.” This document is majorly used by the testers. 

The standard test case includes the following information:

  • The test case ID
  • Test case description
  • Prerequisites
  • Test steps
  • Test data
  • Expected result
  • Actual result
  • Status
  • Created by
  • Date of creation
  • Executed by
  • Date of execution

How to write effective test cases?

You can write effective test cases by considering the following points.

  • Identify the testable requirements.
  • Customer requirement
  • Write on time
  • Test cases must be simple and сlear
  • Each test case must be unique.
  • Test cases should be maintainable and flexible.

2: Employ Test-Oriented Software Development Management

The implementation of test-oriented management approaches is one of the good ways to improve the quality of software. One such way is extreme programming (XP)  where a software development lifecycle aims to achieve higher quality with the ability to adapt to changing requirements. Here, we are focussing on the two XP practices

Test-driven Development

Test-driven development (TDD) is the process of software development where tests are written before the implementation of the code. The approach of TDD is based on the repetition of a very short development cycle.

First, the developer writes an automated test for the new before writing the code for production to accomplish the test. This phase is most likely to fail the test. The next step now is to write the code focusing on functionality to pass the test. After completing these steps, a developer can refactor the code to pass all the tests.

The following are the benefits of using the TDD approach:

  • High quality
  • Optimization of development costs
  • Simplification of code.
  • Positive effects on productivity
  • Executable documentation.

Pair Programming

Pair programming is an extensive programming technique. This software development approach needs two engineers working in tandem at a single computer. The two of them are known as Driver and Navigator.

Driver:- the one who writes the code and

Navigator:- the one who watches and makes the suggestions throughout the process.

The team can swap their roles at any time. This technique actually yields higher quality. The increase in code quality reduces the debugging and refactoring cost of the project in the long run.

The following points define the benefits of pair programming:

  • High code quality
  • Better knowledge sharing among team members.
  • Clear code.

3. Use a Shift-Left Approach To Start Testing Early and Often

A shift-left testing approach is another version of test-driven development that suggests conducting the testing activities from the very beginning of the development process.

With shift-left testing, there is shift right testing strategy that implies the testing of the fully finished built product. Also, it involves getting feedback from real end-users and improving the quality of software based on these reviews.

4. Report Bugs Effectively

A good bug report will help make software testing services more efficient by clearly identifying the problem and in this manner navigating engineers towards solving it. It must be a cornerstone and an efficient form of communication between a QA specialist and a developer. A badly written report can lead to serious misunderstanding.  The following key points explain how to make an effective bug report:

The document must contain the bug scenarios along with the solutions.

  • Reproduce a bug before reporting it and ensure to specify the context
  • A bug report must possess clarity to help developers understand the failure and a statement of what they expect to see.
  • It must include the screenshots in order to explain or highlight defects.
  • Bug reports must consider adding the summary for bugs.

5. Implement User Acceptance Testing

In product development, software testers and QA experts test with respect to the users who are ideal customers for your product. This way the testers check the functionalities on the basis of behavior patterns and goals of your product’s target audience.

This testing phase is implemented during the last phase of the software development.

How to organize user acceptance testing?

How to organize user acceptance testing?

User acceptance testing helps in identifying the problems or issues missed during the unit and integration tests. The following tips help in organizing the UAT properly.

  • Find subject matter experts who are interested in testing your software. This will help the testing team to unexplored regions of your design, features, and functionalities.
  • Reduce the usage of complex test tools.
  • Plan their time to organize the process to be much more convenient.

There are several other ways to boost the software testing process. Here we have mentioned the best and possible methodology to achieve that. Software testing Service is already an intensive and continuous process. Thus, we have mentioned the best ways to accomplish all challenges and get the best software for our users.

Frequently Asked Question

1. What is System Testing / QA Testing?

System or QA Testing is a phase to test the functionalities, that involves testers verifying the functionality of changed or new software.

2. How Can I Control The Progress of Testing?

You can track down the testing process with a bug tracking system. A bug tracking system helps in tracking down the results of our work. In this system, our experts mention and share the bug reports after each testing session. Jira, TRELLO, Redmine, and Gitlab are the most trusted bug tracking systems in Creatiosoft.

3. How Can I Communicate With Your Team?

For every software testing expert, you need a reliable means of communication. At Creatiosoft, you can communicate with one QA expert team at a time. This also helps in establishing mutual trust. You can prefer the platform of your choice to set the communication, for example, Zoho, Slack, Zoom, Skype, etc.

4. How to Contact Creatiosoft for QA and Software Testing Services?

You can meet our QA experts by sending an email directly to [email protected]. You can call us or  WhatsApp at +91-8860912115. Also, you can fill in your details on the Contact Us page.